Your privacy is more than a legal obligation to us — it is a core value we uphold. Find out exactly how pusyy collects, uses and protects your personal information.
Our privacy policy is built on six core principles that ensure your personal data always remains in safe hands.
Pusyy only collects data that is strictly necessary to provide its services. We do not collect irrelevant or excessive personal information purely for commercial purposes.
Your personal data will not be sold, rented, or shared with any third party for marketing purposes without your consent. Your information belongs to you.
All data transmitted between your device and pusyy servers is protected by 256-bit SSL encryption. Sensitive data in our databases is also encrypted to the highest industry standards.
You have the right to access, correct, or request deletion of your personal data at any time. pusyy provides a straightforward and transparent process for exercising your privacy rights.
Your personal data is retained only for as long as necessary for the stated purposes or as required by law. After that period, data will be securely deleted or anonymised.
Pusyy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable data protection regulations. We continuously update this policy in line with legislative changes.
This Privacy Policy explains how pusyy ("we", "our platform") collects, uses, discloses, and protects your personal information when you use the pusyy platform, including the website, mobile app, and all related services.
By registering an account or using the pusyy platform, you acknowledge that you have read and understood this Privacy Policy and agree to the data processing practices described herein. If you do not agree, you are advised not to use the pusyy platform.
This Privacy Policy forms part of the agreement between you and pusyy and should be read together with Terms and Conditions We encourage you to read both documents thoroughly.
Important Note: pusyy complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We take our data protection obligations seriously and enforce strict security standards to safeguard your personal information.
Pusyy collects various types of personal data depending on how you interact with our platform. Below are the main categories of data collected:
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number | Identity verification (KYC), legal compliance |
| Contact Information | Email address, phone number, residential address | Account communications, notification delivery |
| Financial Information | Deposit records, withdrawal records, payment methods | Transaction processing, fraud prevention |
| Technical Data | IP address, device type, web browser, operating system | Security, platform optimisation |
| Usage Data | Game records, betting history, session duration | Experience personalization, responsible gambling |
| Communications Data | Support chat records, emails, feedback | Customer service improvement |
We do not collect sensitive data categories such as medical information, religious beliefs, or political views. All data is collected in a fair, lawful, and transparent manner.
Your personal data is used by pusyy for the following purposes, all of which are necessary to provide you with a quality, secure, and responsible service:
Right to Withdraw Consent: You can withdraw consent to receive marketing communications at any time by updating your notification settings in your account or contacting our support team.
Pusyy does not sell your personal data to any third parties. However, under certain limited circumstances, we may share your data with the following parties:
All third parties that receive your personal data from pusyy are bound by contractual agreements requiring them to protect that data to a standard no less stringent than pusyy's own.
Pusyy implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or accidental disclosure:
While we take all reasonable steps to protect your data, no security system can be guaranteed 100% secure. In the event of a data breach affecting you, we will notify you within the timeframe required by applicable law.
Pusyy uses cookies and similar tracking technologies to enhance your experience on our platform. Below are the types of cookies we use:
You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality or user experience of the pusyy platform.
As a pusyy member and an individual whose personal data we process, you have the following rights, which you may exercise at any time:
Right of Access: You have the right to obtain a copy of the personal data we hold about you.
Right to Rectification: If your personal data is inaccurate or incomplete, you have the right to request a correction.
Right to Erasure: Under certain circumstances, you have the right to request deletion of your personal data. Please note that this right is subject to applicable legal record-retention obligations.
Right to Data Portability: You have the right to receive your personal data in a machine-readable format and transfer it to another service provider.
To exercise any of the rights above, please contact the pusyy support team. We will process your request within 30 days of receipt, subject to the required identity verification.
Requests to access or delete personal data are free of charge. However, we reserve the right to charge a reasonable fee for repeated or excessive requests.
The pusyy platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of children under the age of 18.
If we become aware that we have collected personal data from someone under the age of 18, we will take immediate steps to delete that data and close the account in question. Parents or guardians who discover that their child has registered an account on pusyy are advised to contact our support team immediately.
Pusyy reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. We are committed to notifying you of any significant changes.
When we make material changes to this Privacy Policy, we will:
Your continued use of the pusyy platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns or complaints regarding how pusyy handles your personal data, or if you wish to exercise your privacy rights, please contact our team through the following channels:
Our data protection team will respond to all privacy-related inquiries within 5 business days. For more complex cases, we may require up to 30 days to provide a complete and accurate response.
Our Commitment: pusyy takes every privacy complaint seriously. If you are not satisfied with how we handle your complaint, you have the right to escalate the matter to the Department of Personal Data Protection Malaysia or the relevant regulatory authority.